Privacy Policy

1. Scope

This Privacy Policy explains how Manai ("we", "our", or "us") collects, uses, and shares information when you use our mobile app, website, and related services (collectively, the "Service").

2. Data We Collect

• Account data: email, authentication identifiers, and profile basics.
• User content: prompts, generated meditation content, voice and audio settings.
• Usage and diagnostics: device, app version, interaction and performance events.
• Billing and subscription data: tier, renewal status, and payment metadata from processors.
• Safety and legal records: policy acceptance version, timestamp, and source metadata.

3. How We Use Data

• Deliver, personalize, and maintain the Service.
• Generate requested wellness content and audio outputs.
• Operate subscriptions, fraud controls, and abuse prevention safeguards.
• Meet legal obligations and enforce our terms and safety policies.
• Improve reliability, quality, and user experience.

4. Legal Bases (Where Applicable)

Depending on jurisdiction, we process data based on contract performance, legitimate interests, consent (where required), and legal obligations.

5. Sharing and Processors

We do not sell personal data. We share data with infrastructure, analytics, payment, and AI vendors as needed to operate the Service, and with authorities when legally required.

• Google Firebase (auth, storage, database, notifications, analytics)
• Stripe (subscription and payment operations)
• AI and text-to-speech providers for requested content generation

6. Retention

We retain data as long as needed for service delivery, account management, legal compliance, dispute resolution, and policy enforcement. Retention periods may vary by data category and legal requirements.

7. Security

We use administrative, technical, and organizational controls to protect data. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

• Access and update account/profile information.
• Request deletion of account data, subject to legal exceptions.
• Request a copy/export of available personal data.
• Opt out of optional notifications and communications.

9. Children

The Service is intended for users 16 years of age or older.

10. Policy Changes and Re-Acceptance

We may revise this policy. Material changes are posted here and may require renewed acceptance before continued use. See the Legal Hub for the current policy bundle.

11. Contact

Privacy questions and requests can be sent to support@manaiapp.com.

12. Related Policies

Review our Terms and Conditions and Safety and Liability Notice.